CONTACT US
OPEN 10-6 MONDAY-SATURDAY  /  11-5 SUNDAY
Address:
937 NW Wall St.
Bend, OR 97701
Our shop entrance is right on the main drag going
through downtown Bend, a few doors down from the
Wall St./Oregon St. intersection.
Hours: Monday-Saturday 10-6/Sunday 11-5
The retail shop is closed on Easter Sunday,
Thanksgiving Day, and Christmas Day.
Phone/Fax: 541-383-2992
Email: bendbungalow@bendbroadband.com

FIRST FRIDAY WINE/ART HOP
FIRST FRIDAY OF EVERY MONTH:
WE ARE OPEN UNTIL 9:00 PM


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Driving from Hwy. 97 Parkway going south: Take
Hawthorne St. exit to downtown Bend. Stay straight and the
street turns into Oregon St. Go across Bond St. Take a left
onto Wall St. Bend Bungalow is on your right, just a few
doors down from the intersection.

Driving from Hwy. 97 Parkway going north: Take the
Revere St. exit. Turn left off off-ramp. Turn left at light onto
Hill St. Go straight through light at Portland St., then straight
again through light at Newport/Greenwood. You're now in
downtown Bend. Go straight through the light at Oregon St.
Bend Bungalow will then be on your right, just a few doors
down from the intersection.

Driving from Hwy. 20 going west: Highway 20 turns
into Greenwood Ave., which brings you to downtown. Take
Greenwood to Wall St. Turn left onto Wall, then go through
the first light. Bend Bungalow will then be on your right, just
a few doors down from the intersection.

Parking tips: Follow signs to the parking garage, or to the
parking lot behind the shop.
Internet Sales Policies: Because we want you to be happy with your experience, we ask that you become familiar with our
policies.
If you have any questions about return/cancellation policies, please ask them before you order.
Shipping: We ship only within the U.S. We keep many items on this website in stock for fast shipping. Your order will be
shipped within 2 business days if in stock. Some items require a lead time and/or may ship directly from the artist or
manufacturer.
If you have timing concerns, call or email before ordering to see if your item(s) can ship quickly. We prefer
to use
UPS Ground, fully insured. We can also ship to P.O. boxes. We re-use all of our incoming packing materials and
boxes, so be aware that your shipping box may have markings other than Bend Bungalow on it. We ask that you also either
re-use or recycle the box and packaging.
Shipping Rates:  UPS and USPS rates are automatically calculated at checkout, based on box size, weight, and destination.
Returns/Exchanges:

  • Regular merchandise: can be easily returned or exchanged (see instructions below).
  • Special-order items, sale items, and antiques: are final sale (no returns or exchanges).
  • Coupon orders: If you use any of our coupons, items in that order can be exchanged for merchandise or store credit (no
    returns).
  • Tibetan rugs: cannot be returned or exchanged unless deemed defective by the manufacturer.

To return/exchange regular merchandise or to exchange coupon merchandise:
  1. Call or email for return authorization within 24 hours of receipt of goods. We cannot honor returns without pre-
    authorization.
  2. Authorized returns must then be postmarked within 3 business days and shipped insured back to Bend Bungalow in the
    original packing, in undamaged/unused condition.
  3. For undamaged returns, you will be credited for the purchase amount. Shipping is not refundable. Items that are
    damaged by your return shipper are not eligible for refund.
  4. For exchanges, simply follow the return instructions above, telling us what items you would like to order instead, or if you
    would like us to hold store credit for future use.
Order Cancellations: Due to the high cost of online credit card transactions and the fact that many of our items are made to
order,
we are unable to accept order cancellations. Please ask all questions before placing your order. Simply call or email
and we will be happy to help you .
Shipping Insurance: We pack very well, but handling in transit is beyond our control. We always add insurance for the value
of the shipment.
If damage occurs, you must save the box, contents, and packaging for possible UPS inspection. You
must contact us within 24 hours of receipt of the package to start the claims process. We do not accept claims after 24
hours.
Note that you are responsible for understanding UPS or USPS shipping/insurance policies. Bend Bungalow is not
responsible for damage to items not covered by insurance (such as glass on framed artwork).
RETAIL SHOP: 937 NW WALL ST., BEND, OREGON 97701 541.383.2992 PHONE/FAX
EPHRAIM POTTERY
Bend Bungalow
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